At The Lawn Barbers, Inc. DBA Lawn Health (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This policy describes how we collect, use, store, and share your information when you interact with our website, complete online customer surveys, receive phone estimates, sign paper service agreements, text an opt-in keyword to us, or opt-in to receive our text message (SMS) marketing and informational campaigns.

Part 1: Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us through our website, online surveys, phone conversations, physical paper forms, or keyword text messages, including:

  • Contact Information: Name, email address, physical property address, and mobile phone number.
  • Service Preferences & Feedback: Information regarding your lawn care, overseeding, landscaping needs, service history, and responses to customer surveys.
  • Consent Records: Written, digital, keyword text-in, or verbal records of your explicit opt-in consent to receive text messages or emails.

2. How We Use Your Information

We use the information we collect to:

  • Deliver, manage, and improve our lawn care, overseeding, and landscaping services.
  • Send you requested service estimates, appointment reminders, and billing updates.
  • Gather feedback via online customer surveys to enhance our service quality.
  • Send you promotional marketing messages, special offers, and seasonal lawn tips via text (SMS) or email, provided you have explicitly opted in to receive them.

3. How We Store and Protect Your Information

We implement industry-standard administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. Your data is stored securely in our systems and accessed only by authorized personnel who need the information to perform their duties.

4. Sharing of Your Information

We do not sell, rent, or lease your personal information to third parties.

Important SMS Consent Protection: No mobile information or text messaging opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may only share your information with trusted service providers (such as our SMS delivery platform or customer management software) solely to help us operate our business and deliver messages to you on our behalf. These providers are strictly contractually obligated to keep your information confidential.

5. Your Choices and Opt-Out Rights

  • SMS/Text Messages: You can opt out of receiving text messages from us at any time. To unsubscribe, simply reply STOP to any text message you receive from us. After you send “STOP”, we will send you a single SMS message to confirm that you have been unsubscribed.
  • Help: For help, reply HELP to any text message or contact us at the contact details below.
  • Emails: You can unsubscribe from our marketing emails by clicking the “Unsubscribe” link at the bottom of any email.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Company Name: The Lawn Barbers, Inc. DBA Lawn Health
  • Email: thelawnbarbersoffice@icloud.com
  • Phone: 440-734-4201

Part 2: Terms and Conditions

Last Updated: July 30, 2026

Welcome to the website and text messaging program of The Lawn Barbers, Inc. DBA Lawn Health (“Company,” “we,” “us,” or “our”). By accessing our website, requesting services, filling out online surveys, texting an opt-in keyword, or opting into our mobile messaging program, you agree to be bound by these Terms and Conditions and our Privacy Policy. Complete program details and terms can also be reviewed at: https://lawnbarbers-lawnhealthdbh.com/communications-agreement/.

1. Agreement to Terms

By providing your phone number and opting in to receive text messages via any of our capture methods (online web forms/surveys, keyword text-ins, verbal consent over the phone, or paper sign-up forms), you agree to these Terms and Conditions. If you do not agree, you must not sign up for our messaging campaigns.

2. Mobile Messaging Program & Methods of Opt-In

We operate a mobile messaging program to send promotional offers, seasonal reminders, overseeding updates, service notifications, and appointment alerts related to your lawn care services.

Customers can opt into our SMS program through the following four methods:

  1. Web Form & Online Customer Surveys: By submitting your mobile number and checking the optional, non-mandatory SMS opt-in checkbox on our text message communications agreement form, located on our website.
  2. Text Keyword Opt-In (Flyers, Cards & Website): By texting a designated opt-in keyword (such as JOIN or GRASS) to our phone number after viewing the invitation and required full disclosures on our business cards, promotional flyers, yard signs, or website.
  3. Verbal / Phone Quote Opt-Ins: By giving explicit verbal consent to our office staff when discussing services over the phone, after our representative reads the required SMS disclosure script.
  4. Physical / Paper Forms: By placing a checkmark in the designated optional SMS consent box on physical text messaging opt-in forms distributed to new and existing customers.

Important Disclosures:

  • Consent is Optional: Providing consent to receive marketing text messages is not a condition of purchasing any goods or services from us.
  • Message Frequency: Message frequency varies depending on your service schedule and campaign interactions, but typically will not exceed 2 to 4 messages per month.
  • Message and Data Rates: Message and data rates may apply to any messages sent or received. Please contact your mobile carrier for details on your plan’s rates.
  • Compatible Carriers: Supported carriers include all major US mobile carriers. We and the mobile carriers are not liable for delayed or undelivered messages.

3. Opt-Out and Support Instructions

  • How to Opt-Out: You can cancel the SMS service at any time. Text STOP to our phone number. We will send you a one-time SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you choose to opt back in.
  • How to Get Help: If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly at thelawnbarbersoffice@icloud.com or 440-734-4201.

4. User Obligations

You represent and warrant that you are the owner or authorized user of the mobile phone number you provide to us. If you change or deactivate your mobile number, you agree to notify us immediately so that we may update our records.

5. Disclaimers and Limitation of Liability

Our lawn care services and text messaging program are provided on an “as-is” and “as-available” basis. The Lawn Barbers, Inc. DBA Lawn Health will not be liable for any delays, delivery failures, or errors in the transmission of text messages, as delivery is subject to effective transmission from your network operator.

6. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.

7. Contact Information

If you have any questions about these Terms and Conditions or our mobile messaging program, please visit https://lawnbarbers-lawnhealthdbh.com/communications-agreement/ or contact us at:

  • Company Name: The Lawn Barbers, Inc. DBA Lawn Health
  • Phone: 440-734-4201
  • Email: thelawnbarbersoffice@icloud.com